How the Unforsaken Works
The Unforsaken House of Hephzibah adopts multidisciplinary approach to managing psychological and emotional issues which is different from traditional psychology methods. We try to understand how the mind and body interacts within the context of an individual’s life, which consists of the biological, psychological, social and spiritual aspects.
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At the Unforsaken, we work with clients on individual basis. We consider the clients’ self-reports and also conduct evaluation that provides deeper understanding of the individual. We get to know more about the clients and conduct psychological and neurological assessments as required. The assessments that will be conducted will serve as vital tools in the mapping out a treatment plan for each client.

Your Personal History

To help us learn more about you, you shall speak to one of our admin persons who will ask you questions, your presenting complaints, prevalent symptoms. You will be required to fill an initial consult form that will help us process your appointment. The expected process and procedure of your appointments with the Unforsaken will also be discussed during this call. An initial consultation will then be fixed where the client meets with the psychologist to gain an understanding of why they are seeking our services.
The initial consultations involve history taking using a semi-structure questioning format. The initial consultation usually takes 90 minutes. However, a follow-up appointment may be fixed if the questions for the initial consults were not exhausted during the first day.

Neurological Assessments
To build our treatment plan for our clients, we may conduct neurological assessments with our clients if required. Not all clients need to go through these neurological assessments. It depends on what the client is presenting with. We go beyond the traditional psychological methods.
The attending psychologist will also provide you with a personalized treatment plan that is specific to your individual needs. Unlike traditional psychiatry, which often just adopts use of medications to treat mental conditions, we take a unique approach through talk therapy. However, when medication is required, it will be prescribed as part of a complete treatment plan. It is all customized to support your uniqueness and meet your specified needs.
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Feedback Session
Consider us as your accountability partner. We hold you by the hand through your journey with us. After your assessment, we would bring you in for a feedback session 10 working day after your assessment to enable us prepare your psychological report. The psychological report includes the history taken during the initial consults, the test results of the assessments, treatment plan and recommendations.
Intervention Plan
After the feedback session, we commence our treatment plan based on the recommendations. Therapy goals may change as therapy progresses. Your attending psychologist will discuss this with you, conduction therapy progress evaluation and review your therapy goals if required.
Better You
It will be our desire that you meet your therapy goals. We believe this will positively affect your general well-being, relationships and overall daily functioning.


